Privacy Policy

Effective Date: 31 / 07 / 2025

Rigwig Electronic Trading Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from us.

1. Who We Are

Company Name: RIGWIG TRADING LTD
Company Number: 12778644
Registered Office: Unit 1, 527 Green Lane, Ilford, England, IG3 9RH
VAT Number: GB 432052244

We operate our online store to sell electronics and accessories in the UK and internationally.

2. Information We Collect

We may collect the following personal data when you interact with our website:

  • Name, email address, and phone number

  • Shipping and billing addresses

  • Payment details (processed securely by third-party providers)

  • Order history and purchase details

  • IP address and browser information for security and analytics

3. How We Use Your Information

We process your information for the following purposes:

  • To process and deliver your orders

  • To send order updates and shipping notifications

  • To provide invoices with VAT separately displayed for business customers

  • To respond to customer service inquiries

  • To improve website functionality and user experience

  • To comply with UK legal and tax requirements

4. Sharing Your Information

We only share your information with trusted third parties when necessary to:

  • Deliver orders (couriers and logistics companies)

  • Process payments securely (e.g., PayPal, Stripe)

  • Comply with legal or regulatory obligations

We never sell your personal information to third parties.

5. Data Retention and Security

  • We retain your personal data only as long as necessary to fulfill orders or meet legal obligations.

  • Our website uses SSL encryption and secure servers to protect your data.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at: Support@Rigwig.com

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse traffic, and remember your preferences. You can manage or disable cookies in your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

RIGWIG TRADING LTD
Unit 1, 527 Green Lane,
Ilford, England, IG3 9RH
Email: Support@Rigwig.com