Shipping
Delivery & Returns
All orders dispatched from our UK warehouse.
Free UK Delivery
On every order, no minimum spend
Royal Mail Tracked 48
2–3 business days · tracked & insured
60-Day Returns
Hassle-free, no questions asked
Delivery Options
| Service | Timeframe | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2–3 business days | FREE |
| Royal Mail Tracked 24 | 1–2 business days | Available at checkout |
Processing & Tracking
- 1Orders are processed within 1 business day after payment is received.
- 2You will receive your tracking number by email once dispatched.
- 3All orders are shipped with full tracking. We ship within the UK only from our UK fulfilment centres.
Returns Policy
Return window
60 days from delivery
Item condition
Unused, original packaging
Refund method
Original payment method
Refund timeframe
2–4 business days after inspection
How to Start a Return
- 1Log in to your account and go to Returns.
- 2Select the order and items you want to return, choose a reason, and upload at least one photo.
- 3We review your request within 1–2 business days and email you a free prepaid Royal Mail return label.
- 4Drop your parcel at any Post Office — keep your proof of postage.
- 5Once received and inspected, your full refund is issued within 2–4 business days.
Damaged or Faulty Items
If your item arrives damaged or faulty, contact us within 7 days of delivery. We will arrange a free replacement or full refund at no additional cost to you.
Return Address
RIGWIG TRADING LTD
Unit 3020, Safe Store
Newtown Middleway, Miller Street
B6 4JX
⚠ Do not send returns to this address without prior confirmation. Always contact us first — unconfirmed returns may be lost and we cannot be held responsible.